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Phone & Chat Support

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Phone & Chat Support

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(located in the 1st floor - calls us and press 3 - everyday 10.00-18.00)


We offer direct phone & chat support to Cameramen, Photographers & TV stations. The aim of our company is to offer direct technical phone support to our customers for all the  products we supply to the market.  
 
Phone Support. If you have any question for the functionality of your equipment or for a problem that might occur give us a call and we will give you useful instructions about the operation of your equipment or how to overcome a problem.

Chat support. When phone lines are busy you may also chat with our experienced technicians to solve your problem. So when you have internet access we can help you directly even by sending you some pictures or manuals to overcome your problem.

TeamViewer. We are also able to use Teamviewer remote access software for remote problem solving. We are really aware of the importance for direct support of professionals & broadcasters and that's why we are always available and willing to help you.

e-mail. You can even send us an e-mail to support@blk.gr describing your problem. Some photos or Videos showing the problem could be really helpful sometimes.