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Phone & Chat Support

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Phone & Chat Support

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(Call us and press 3 - Operating hours: 10:00-17:00 daily)


We are pleased to provide direct phone and chat support services catered specifically to Cameramen, Photographers, and TV stations. Our company's primary objective is to offer prompt technical assistance to our valued customers for all the products we distribute in the market.

Phone Support: If you have any inquiries regarding the functionality of your equipment or encounter any issues, we encourage you to contact us via phone. Our knowledgeable team will provide you with valuable instructions on operating your equipment or guide you through resolving any problems you may face.

Chat Support: In the event our phone lines are occupied, we offer an additional avenue for support through our chat service. Our experienced technicians will be available to assist you promptly. Even if you have internet access, we can address your concerns directly and, if necessary, provide visual aids such as images or manuals to help you overcome any obstacles.

TeamViewer: For remote troubleshooting, we have the capability to utilize the TeamViewer remote access software. Recognizing the significance of immediate assistance for professionals and broadcasters, we ensure our availability and willingness to support you using the most efficient means possible.

Email: Should you prefer to communicate via email, please feel free to send us a detailed message at support@blk.gr, outlining the specific problem you are facing. Including relevant photos or videos demonstrating the issue can be particularly beneficial in certain cases.

At our company, we prioritize providing exceptional support to our esteemed clientele. We understand the importance of catering to the needs of professionals like you, and we remain committed to assisting you in the most effective manner possible.